Making contact
Please get in touch if:
- You have any queries about your Scheme benefits, or anything you have read in this newsletter;
- You would like to see any of the Scheme’s official documents (for example, the formal Annual Report and Accounts); or
- You need to let us know about any change to your personal details – especially if it affects the beneficiaries, you have nominated or a change in your address.
Address:
Wincanton plc Pension Scheme
Capita
PO Box 555
Stead House
Darlington
DL1 9YT
Telephone:
0345 122 2032
You can access the portal to send a secure message by visiting our Scheme website and then clicking or tapping on ‘Pension account login'.
Useful links
MoneyHelper provides free independent and impartial information and guidance. MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.
Email:
contact.pensionwise@moneyhelper.org.uk
Website:
moneyhelper.org.uk
Telephone:
0800 011 3797 (Monday to Friday 9am to 5pm)
The Pensions Ombudsman may be able to investigate or determine any complaint or dispute of fact or law. The Ombudsman can be contacted via:
Email:
enquiries@pensions-ombudsman.org.uk
Website:
pensions-ombudsman.org.uk
Address:
The Pensions Ombudsman
10 South Colonnade
Canary Wharf
London
E14 4PU
Telephone:
0800 917 4487 (Monday to Friday 10am to 2pm)
There is a regulatory body that oversees the running of pension plans. The Pensions Regulator can intervene where trustees, employers or professional advisers fail in their duties. Further information in relation to The Pensions Regulator can be found on their website.